Shipping & Delivery
Last Updated: May 2026
Safe, Prompt & Beautifully Packaged
At Shraddha Gems and Jewellery, we ensure your precious pieces reach you safely and on time. This page covers our shipping coverage, timelines, tracking details, packaging, and what to do if any issues arise.
Service Areas
Pan-India Delivery
We deliver across all serviceable pincodes in India. International shipping is currently unavailable, but we're working on it — contact us for special arrangements.
Shipping Options
- Orders ship within 24–48 hours of payment confirmation. Delivery time starts from dispatch date.
- Remote areas (North-East, J&K, islands, hilly regions) may add 2–4 extra days.
Our Logistics Partners
We partner with reliable carriers. Your assigned courier depends on location and service speed:
You'll receive the carrier name and tracking details via email once your order is dispatched.
How to Track Your Order
Track anytime using any of these methods:
- Email link from our dispatch notification
- AWB number on the courier's website
- Order number + email on carrier tracking portals
Secure Packaging
Every order receives our full care treatment:
Individual quality inspection before packing
Signature gift box with care instructions
Soft protective pouch for your jewellery
Bubble wrap & tissue for delicate pieces
Delivery Issues
Couriers typically attempt delivery 3 times before returning the package. Here's what happens in each scenario:
| Scenario | What Happens |
|---|---|
| Wrong address (our error) | Free re-ship |
| Customer unavailable or refused | ₹99 re-shipping fee |
| Incorrect address (your error) | ₹99–₹199 re-shipping fee |
Damaged on Arrival
Record an unboxing video and take clear photos. Email us within 48 hours for a replacement per our Return Policy.
Lost Shipment
No tracking updates after 7 days? Contact us — we'll file a claim and resolve with a replacement or full refund.
Shipping Questions?
Email us with your order number or give us a call. We respond within 24 hours on business days.